A new phone-based phishing scam that spoofs Apple Inc. is likely to fool quite a few people. It starts with an automated call that display’s Apple’s logo, address and real phone number, warning about a data breach at the company. The scary part is that if the recipient is an iPhone user who then requests a call back from Apple’s legitimate customer support Web page, the fake call gets indexed in the iPhone’s “recent calls” list as a previous call from the legitimate Apple Support line.
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Download the best games on Windows & Mac. A vast selection of titles, DRM-free, with free goodies, and lots of pure customer love. Automated workers will hardly surprise anyone these days. But what about automated bosses? This latest invention of the talented engineers of our clockwork-town is about to join the scramble for wealth and prestige, facing off the regular gremlin citizens! Who knows, maybe our next elections will be won by an automated governor?CONTENTS.
Jody Westby is the CEO of Global Cyber Risk LLC, a security consulting firm based in Washington, D.C. Westby said earlier today she received an automated call on her iPhone warning that multiple servers containing Apple user IDs had been compromised (the same scammers had called her at 4:34 p.m. the day before, but she didn’t answer that call). The message said she needed to call a 1-866 number before doing anything else with her phone.
Here’s what her iPhone displayed about the identity of the caller when they first tried her number at 4:34 p.m. on Jan. 2, 2019:
What Westby’s iPhone displayed as the scam caller’s identity. Ytd free download software. Note that it lists the correct Apple phone number, street address and Web address (minus the https://).
Note in the above screen shot that it lists Apple’s actual street address, their real customer support number, and the real Apple.com domain (albeit without the “s” at the end of “http://”). The same caller ID information showed up when she answered the scammers’ call this morning.
Westby said she immediately went to the Apple.com support page (https://www.support.apple.com) and requested to have a customer support person call her back. The page displayed a “case ID” to track her inquiry, and just a few minutes later someone from the real Apple Inc. called her and referenced that case ID number at the start of the call.
Westby said the Apple agent told her that Apple had not contacted her, that the call was almost certainly a scam, and that Apple would never do that — all of which she already knew. But when Westby looked at her iPhone’s recent calls list, she saw the legitimate call from Apple had been lumped together with the scam call that spoofed Apple:
The fake call spoofing Apple — at 11:44 a.m. — was lumped in the same recent calls list as the legitimate call from Apple. The call at 11:47 was the legitimate call from Apple. The call listed at 11:51 a.m. was the result of Westby accidentally returning the call from the scammers, which she immediately disconnected.
The call listed at 11:51 a.m. was the result of Westby accidentally returning the call from the scammers, which she immediately disconnected.
“I told the Apple representative that they ought to be telling people about this, and he said that was a good point,” Westby said. “This was so convincing I’d think a lot of other people will be falling for it.”
KrebsOnSecurity called the number that the scam message asked Westby to contact (866-277-7794). An automated system answered and said I’d reached Apple Support, and that my expected wait time was about one minute and thirty seconds. About a minute later, a man with an Indian accent answered and inquired as to the reason for my call.
Playing the part of someone who had received the scam call, I told him I’d been alerted about a breach at Apple and that I needed to call this number. After asking me to hold for a brief moment, our call was disconnected.
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No doubt this is just another scheme to separate the unwary from their personal and financial details, and to extract some kind of payment (for supposed tech support services or some such). But it is remarkable that Apple’s own devices (or AT&T, which sold her the phone) can’t tell the difference between a call from Apple and someone trying to spoof Apple.
As I noted in my October 2018 piece, Voice Phishing Scams are Getting More Clever, phone phishing usually invokes an element of urgency in a bid to get people to let their guard down. If a call has you worried that there might be something wrong and you wish to call them back, don’t call the number offered to you by the caller. If you want to reach your bank, for example, call the number on the back of your card. If it’s another company you do business with, go to the company’s Web site and look up their main customer support number.
Relying on anything other than a number obtained directly from the company in question — such as a number obtained from a direct search on Google or another search engine — is also extremely risky. In many cases, the scammers are polluting top search engine results with phony 800-numbers for customer support lines that lead directly to fraudsters.
These days, scam calls happen on my mobile so often that I almost never answer my phone unless it appears to come from someone in my contacts list. But as this scam shows, even that’s not always a great strategy.
It’s a good idea to advise your friends and loved ones to ignore calls unless they appear to come from a friend or family member, and most importantly to just hang up the moment the caller starts asking for personal information.
Apple has not yet responded to requests for comment.
Tags: 866-277-7794, apple phone phishing, Global Cyber Risk LLC, Jody Westby
Details
Website | gremlinsinc.com/videogame |
Developer | Alexey Bokulev, Charlie Oscar Lima Tango Interactive Entertainment, Sergei Klimov |
Publisher | Yukitama Creative Industries |
Platform | Linux, Mac, Windows |
Where to buy | Gremlins, Inc. on Steam |
Genres | Early Access, Indie, Strategy |
What Gary “Dominoid” Sheppard thought:
Gremlins Inc. – Automated Competitors For Mac Osx
“Random fact: Monopoly was created with the intention of making an anti-capitalist point. The plan was that players would realise one person taking over large areas of the city and charging extortionate rents was wrong and it would spark a social revolution. In fact, it didn’t make a blind bit of difference and London has even more extortionate Monopoly-esque rents than ever these days. In the steampunk world that Alexey Bokulev has created for Gremlins Inc, the titular green-skinned characters are masters of capitalism. This makes the game essentially a much eviller version of Monopoly, at least thematically. It’s a game which is cruel, unfair and downright Machiavellian; pretty much like the worst elements of capitalism.You move around the board in a convoluted one-way type system, working towards special spots on which cards can be played. The board is littered with hazards such as bribe spots where you have to pay a certain amount to progress, the police waiting to arrest you (unless you bribe them) and “misfortune spots” that see bad things happen to you amongst others. The world of Gremlins, Inc. is a dangerous one, but with the right tactics, it can be tamed a bit.There are four main resources in the game: points, votes, gold and malice. Points are the bread and butter of the game. Most of the ways to win involve scoring the largest amount of points. This can be the first to a particular score, the highest score after a certain amount of time or turns, or the game can end after all six of the special “chaos cards” have been played (more on these later). Votes are what determine the elections that take place every 20 turns. The winner of the elections become Governor, which means that they can’t be arrested from police squares, they don’t pay bribes, and they get to collect everyone else’s bribes. Gold is usually spent to play cards (the cards with the greater prizes need to be paid for, you can’t just make your way to the right spot and play it) or to buy bonuses along the way. Malice is a more negative resource. It occurs as a downside of doing some of the more evil things in game and the higher your malice, the higher your bribe is. There’s also a number of misfortunes that affect people worse the more malice they have. This is another trade-off mechanic. Some of the greater rewards have more malice attached so you have to weigh up the pros and cons of your actions.Actions having both good and bad consequences is a recurring theme throughout this game. There are very few actions that have no downside to them and everything you do is a compromise. This in turn means that the game requires a lot of tactical forethought. You have to decide how you want to play. Do you want to build up your own stash of money or become Governor and steal it from your opponents? Are you going to keep your bribes low and save money or reap the rewards of the dangerous malice attracting cards? Save up to play that eight-point card or play loads of cheap two-point ones instead? Ultimately, there’s no right or wrong way to play.This need to think ahead means that you need to keep an eye on everything going on. Your opponents’ actions could interfere with your own so if you see that might happen, you may need to get in there first and try and get them arrested. Whether it’s the nefarious deeds of your opponents, misfortune cards or just luck of the draw, there’s always something to get in the way so you need a backup plan at all times as the turn of one card could change everything.Adding a bit more spice to the mix are the “chaos cards”. These are always available for all players and are always the same six cards. Once they’ve been used though, they are permanently out of the game. Most are expensive, causing you to spend a large number of votes or large amount of cash, and they all give you a great deal of malice for playing them. In order to play them as well, it’s necessary to visit “The Inferno”, which means you have to sacrifice all your cards and get a new hand of six. It’s one way to win very quickly as the point values of the cards are high, but there’s a lot of risk associated with it.As well as the bread and butter multiplayer (which can be local, remote or against AI) the game gives you a number of single player challenges. These range from simple things like winning in so many turns or obtaining a certain number of points, to more complex games where you have to win with a number of additional odds stacked against you. There might be no escape from jail cards or richer opponents. These will serve players who want to master the game well as they teach you more advanced techniques which you can use in multiplayer games to turn things to your advantage.The hustle and bustle of a city that never sleeps is captured incredibly well here. From the random murmurings of crowds to the intricate board decoration, the game makes no bones about being organised chaos. If you’re a fan of nice simple board games like Guess Who? and Connect Four, then you probably won’t like this. If you’re the sort of person to spend the entire evening getting wood for sheep in Settlers of Catan though, this is likely to be right up your street.Just from my descriptions of the rules, it’s probably pretty obvious that this is a game which requires a lot of thought to get the most out of it, so expect to spend many hours practicing before you feel like you’re good at it. It’s incredibly complex and this is the main reason that the developer has chosen a digital game rather than a cardboard version. This is a game that would probably work as a board game, but with so much changing in the game and so many resources to manage, it would undoubtedly be a headache. It’s hard enough working out what is going on in this version!Ultimately, this is a game which will not be for everyone. That high level of complexity will be a barrier to a lot of players. But if you have the patience and desire to spend a lot of time picking through the intricacies of the game, then it’s a very rewarding experience and one which I heartily recommend.”
Gremlins Inc. – Automated Competitors For Machine Learning
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